1. Information We Collect

Care Cargo Express collects essential information required to fulfill freight transportation, customs processing, pet relocation, and insurance coverage. This includes:

• Personal & Business Details: Name, physical address, email, phone number, and company identification.
• Shipment Data: Pickup/delivery addresses, cargo descriptions, declared values, and tracking logs.
• Pet & Animal Records: Microchip numbers, veterinary health certificates, vaccination logs, and passport copies necessary for pet relocation clearance.
• Insurance Documentation: Commercial invoices, appraisals, and policy paperwork submitted for cargo protection claims.

2. How We Use Your Information

Your data is strictly utilized to facilitate seamless international and domestic logistics services:

• Filing export/import customs declarations and obtaining veterinary health permits.
• Underwriting cargo insurance policies and expediting claim settlements.
• Sending real-time milestone updates and tracking notifications.
• Communicating with partner airlines, ground handlers, and authorized animal holding centers.

4. Data Security & Confidentiality

We employ industry-standard encryption, secure server architecture, and strict access controls to safeguard your personal records, financial details, and pet medical documentation from unauthorized access or disclosure.

5. Cookies & User Rights

Our website uses essential cookies to enhance site performance and save active shipment tracking sessions. You have the right to request access to, correction of, or deletion of your personal data stored in our system at any time by contacting our support team.

6. Contact Us Regarding Privacy

If you have any questions or concerns regarding this Privacy Policy or your data, please contact Care Cargo Express support through our primary communication channels.